We are a “Pet Friendly Resort” and pets are welcome throughout the year but must be registered at check-in. $50 fee per pet, per stay. Pets are not allowed on any furniture or beds. After your stay if extra cleaning is required due to a pet, a minimum $100 cleaning fee will be charged to the credit card on file. Pets are never to be left alone in the cottage (unless crated) or outside, and must be leashed at all times and always picked up after.
Our cottages are housekeeping units. I.e. each cottage is fully furnished and the kitchens are stocked with cooking equipment and accessories. Each cottage has a private use barbecue on the deck. You need to bring bedding, towels, food and pantry supplies. Click here for a detailed list of what to bring/not bring.
You can upgrade to our Luxury Cabin Experience package which will include bed sheets, bath towels and face cloths, beach towel (summer) bathroom essentials. All bedding will be clean and sanitized between stays. The package is $100. plus HST per person per stay. You MUST bring and use your own bedding (sheets and pillow cases) if you are not purchasing the upgrade.
Do not bring black garbage bags as they are not permitted in our local landfill. Garbage bags are provided in the cabins. Garbage must be sorted as per the local requirements (details are set out in the Guest Binder found in your cabin). Alternatively, you can take your garbage home.
All cottages are strictly non-smoking. A minimum cleaning fee of $250.00 plus hst will be charged to the credit card on file for anyone smoking in a cottage. Smoking is permitted outdoors on the resort, however will be limited /restricted, if requested by another guest.
50% of the reservation is due to firm your booking, with the remainder due prior to check-in. A credit card must be registered on file for your booking, however you can pay by e-transfer if you prefer.
Coppertree Resort accepts cancellations of a cottage reservation during low season up to 30 days prior to the date of reservation/arrival. All no-shows or late cancellations are subject to the full charge unless we are able to replace the booking. Refunds (less administration fee of $100 plus HST) will not be processed until the booking has been replaced at equal value.
Coppertree Resort accepts cancellations of a cottage reservation during high season (July and August) within 30-60 days prior to check-in date , however a loss of 35% of deposit will be incurred, unless we are able to re-book the cottage(s) for same value, less $100 +HST admin fee. Cancellations of less than 30 days for high season bookings lose entire deposit unless we are able to replace the booking at equal value. All no-shows or late cancellations are subject to the full charge unless we are able to replace the booking. Refunds (less administration fee of $100 plus HST) will not be processed until the booking has been replaced at equal value.
There are no refunds or discounts for late arrivals, early departures. No-shows or cancellation less than 2 weeks prior to reservation date will be payable in full and charged to the credit card on file.
Check-in is 4:00 p.m - 8:00 p.m..; check-out is 10:00 a.m. We will do our best to accommodate early check-in and late check-out requests, however we are not able to guarantee such arrangements.
TERMS AND CONDITIONS
The renter agrees:
We respect your privacy and are committed to protecting it through our compliance with this privacy policy (“Policy”). This Policy describes the types of information we may collect from you or that you may provide (“Personal Information”) on the coppertreeresort.com website (“Website” or “Service”) and any of its related products and services (collectively, “Services”), and our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update it. This Policy is a legally binding agreement between you (“User”, “you” or “your”) and Coppertree Highlands Cottage Resort (doing business as “Coppertree Resort”, “we”, “us” or “our”). If you are entering into this Policy on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Policy, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Policy, you must not accept this Policy and may not access and use the Website and Services. By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage